Returns & Exchanges
At Official Nuzzle™ Pillow, we want you to experience the best sleep of your life, which is why we offer a 90-day sleep trial to ensure your complete satisfaction. If you are not resting perfectly, we make the return and exchange process simple and hassle-free.
Return Process
- 1.Initiate Your Request
Contact our dedicated sleep support team via email or our online portal with your order number to start your 90-day trial return.
- 2.Pack Your Product
Securely place your Nuzzle™ Pillow in its original packaging or a suitable shipping box to ensure it remains protected during transit.
- 3.Affix Shipping Label
Download and print the prepaid return shipping label provided by our team and attach it clearly to the outside of your package.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.